Minnesota Non Profit IT Jobs And Volunteers: Sr Business Analyst ...

Full Time Minnesota IT Job

Greater Twin Cities United Way

Greater Twin Cities United Way unites caring communities to build pathways out of poverty, creating opportunity for all.Closing Date: Jun 15, 2012

Job Type: Full Time

Primary Duties:

Increase your leadership skills and experience with United Way! We are seeking a collaborative, strong project manager with experience in a technology environment to help United Way maximize the utilization of enterprise applications.

If you are looking for a rewarding opportunity to utilize your system administration, analysis, project management and people management skills, this may be the opportunity for you!

Greater Twin Cities United Way unites caring communities to build pathways out of poverty, creating opportunity for all.

Description of Duties:

? System Definition: Gathers and analyzes business requirements, leads application software review, selection, and strategic planning. Define requirements and assist in design of reports, forms, interfaces and conversions. Draft use cases, create test scripts and business cases.

? System Administration and maintenance: Define best practices and data standards; trains all users. Recruits and manage super user group(s). Troubleshoot and manage data projects, second level helpdesk trouble tickets.

? Microsoft dynamics solution development and implementation. Builds CRM customizations and implements other technological solutions based on user requirements.

? Project Management and Implementation. Ensures that all project participants understand their roles and responsibilities on the project team and complete projects successfully in a timely and cost-effective manner. Create project communications on status and issues Coordinate activities across multiple departmental groups. Train end users on new business processes and/or technology solutions.

? Supervision: Manage and coach a staff of 2 ? 4 team members. Set and effectively communicate priorities. Develop work plans. Conduct annual staff reviews. Create a climate that leads to high performance.

Experience:

? Bachelor?s Degree and 7+ years? experience in a technology environment and/or process improvement experience.

? Project Management: Demonstrated ability to lead complex, cross-functional projects.

? Process Improvement: Ability to lead initiatives that improve organization processes, communicate the need for these improvements, and organize teams as needed to effect these changes. Proven experience with process improvement tools or quality tools preferred.

? Demonstrated experience working with a variety of technologies including Microsoft products including experience working with CRM and / or SharePoint solutions. Experience working with Scribe a plus.

? People skills: The ability to communicate to non-technical users effectively, and keep both technical teams and non-technical teams focused on project or initiative goals. Proven experience working cross-functionally. Training experience a plus.

? Management experience a plus.

Apply on-line at: Sr Business Analyst

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